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Archive for June, 2010



A Social Celebration

Posted On This Date:  June 29, 2010

Move over Eclipse premiere, social media is claiming June 30 as its own – at least, according to Mashable.com. After noticing that the popular online activity, one that accounts for 22% of all Internet time, did not have its own day, the tech blog dubbed June 30 as official “Social Media Day.”

More than 580 events are scheduled to take place internationally. Locally, Wall St. Plaza (19 N. Orange Ave.) will host an event for social media enthusiasts featuring specials on appetizers and drinks. SeaWorld’s social media team will also be on-site with park tickets and merchandise.

Wall St. Plaza is no stranger to social media. In addition to its Twitter and Facebook presence, they were one of the first restaurants in Orlando to offer a Foursquare special to users and mayors. In fact, if you follow them, are a “fan” or subscribe to their e-mail newsletter, your first drink is on them.

For more information about Orlando’s Social Media Day event, visit Facebook or Meetup.

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A Film with Lots of Class

Posted On This Date:  June 24, 2010

I’m a documentary dork, so I was intrigued when I read about Waiting for Superman, a documentary that focuses on America’s failing public education system. But what interested me more is that the film is not just entertaining and educating – it’s advocating.

When I visited the film’s homepage, there in bold 32-point type displayed the sad statistic that 42 percent of Florida students will not graduate from high school in four years.

Following these statistics is a link to a social action campaign about what you can do in your area to either support a school or help fix the system. It’s a comprehensive list of action items and informational links. There’s also a pledge to see the film, with Orlando ranking low on the leader board in participation so far.

The film debuts nationwide this September, but it has already opened at Sundance with positive reviews.  I predict the documentary’s loudest praise will come from its awareness about improving public education, which social media will help to drive.

Bill Gates was interviewed for the documentary, and Katie Couric has already voiced her support of the campaign on Twitter. This is going to be big. All of us – especially those in education-based nonprofits and those working in education-related fields – should take note. It is public relations at its best – and one of the reasons I love the profession (and documentaries).

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Why You Should Check Out Check-Ins

Posted On This Date:  June 15, 2010

Foursquare, the location-based social media platform taking the Internet by storm, is averaging 10+ check-ins per second. Co-founder Dennis Crowley expects the website to hit 1 million check-ins daily by mid-June.

Brands that use the network to their advantage stand to gain increased exposure and consumer loyalty. In addition to collecting badges and “mayor” titles at locations around town, users are also encouraged to share tips and recommendations with others. Insider advice like “try the passion fruit juice” and “50 cent oysters during happy hour” equate to free advertising for companies.

Take a cue from Starbucks and reward these brand ambassadors with incentives. Since the debut of their nationwide mayor promotion ($1 off Frappuccinos), the coffee house has experienced a 40 percent increase of check-ins week-to-week. The following are a few examples of best practices:

  • Golden Corral – Mayors eat free once a day, and in some cases, are entered in a contest to win a free iPad.
  • UNC Charlotte – The first university to host a Foursquare promotion on campus, students receive free t-shirts for checking in at basketball games and other school events.
  • Miss Shirley’s Café – At this busy Baltimore restaurant, mayors never wait in line.

If you are interested in integrating Foursquare into your business, do it in a way that reflects your company’s personality – and be sure your customers know. Whether it’s coupons, freebies or a pass to jump the line, your generosity just might earn you a shout-out on Twitter.

Photo source: @maxwellzorick

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Tweet This, Not That – Part II

Posted On This Date:  June 10, 2010

No longer does “netiquette” pertain to e-mail. You need to know how to avoid looking like a Foursquare dweeb or Twitter dork. Here are some recent articles that offer a few good pointers:

For more insight, see Costa DeVault’s blog post from February 2009 titled, “Tweet This, Not That.”

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Video: Summer of Social Media

Posted On This Date:  June 7, 2010

In this clip from NBC San Diego, Jen Van Grove of Mashable.com discusses well-known companies turning to Facebook and Foursquare to connect with their customers. Here is a run-down of four social media-savvy brands using online platforms to offer incentives and prizes to consumers this summer.

  • Wendy’s, a brand that has served as a precedent for restaurants on Facebook, has launched a page dedicated to their iconic Frosty. You can join the icy treat as it travels around the country and shares postcards, stories and photographs. You can also follow clues for a chance to win Wendy’s gift cards or the ultimate prize: a trip to Alaska or Hawaii.
  • Facebook users can create their own specialty Papa John’s pizza through June 14. The three top recipes will be sold in stores, and the creator of the top-selling choice will win a slice (1%) of the sales.
  • Last year, Mountain Dew fans had complete control over three new soft drink flavors. Since then, the beverage has launched its social media platform, DEWmocracy. They have given the power to their fans again, encouraging them to choose their favorite among the three.
  • Since its debut in late May, Starbucks lovers across America have embraced the first-ever nationwide Foursquare mayor special: “$1 off a new however-you-want-it Frappuccino blended beverage. Any size, any flavor.” As a result, check-ins at Starbucks locations have increased by 40% week-to-week.


View more news videos at: http://www.nbcsandiego.com/video.

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New Social Media Guidelines from AP Style

Posted On This Date:  June 2, 2010

The AP Stylebook recently released 42 new social media guidelines, including allowing Facebook and Twitter terminology “fan,” “friend” and “follow” to be used as nouns and verbs. While the list included information on Facebook, Twitter and MySpace, social media newcomer Foursquare (Or is it foursquare? FourSquare? The world may never know.) was noticeably absent, as were the terms associated with the network. Also surprising was the extensive list of text messaging/instant messaging lingo, including IDK (“I don’t know”), IMO (“in my opinion”) and C (for “see,” as in, C U later).

Unfortunately, a preview is no longer available on Mashable.com, but you can order your copy of the full 2010 edition on the AP website. In the comments, let us know which additions you agree with and what you think is missing.

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In Case You Missed Them: SmaRTweets

Posted On This Date:  June 1, 2010

It’s time again to feature Costa DeVault’s favorite tweets! We’ve compiled some of the best tweets our team has seen in the past couple of weeks. Let us know which ones you like, and share your favorites with us, too.

Thanks to @cubanalaf, @KelAndPartners, @prsarahevens, @mcerto, @BarbaraNixon and @SocialMktg_AM for sharing your tips, truths and techniques.

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