Contact Preference: Tweet Me
By making the media more accessible than ever before, Twitter is changing how public relations professionals engage with journalists. Offering insight into the day-to-day (and sometimes personal) lives of reporters, Twitter puts a “face to the name” – and provides other, non-traditional ways to “connect.” PR pros would be wise to use this to their advantage. Creating any sort of relationship – even a virtual one – is better than simply making a blind pitch.
More accessible
Pitching via Twitter works especially well when the reporter is actively searching for story leads. Follow journalists in your area – or nationally if you have appropriate clients – and pay attention to their tweets! By reading one tweet from a TV anchor, my coworkers and I were able to land six different TV news stories for multiple clients.
Twitter can also work when the reporters aren’t actively seeking story ideas or resources. Pay attention to the stories they link to – and the comments they make. Do you have a client who would be an appropriate follow-up to a story they’ve linked to? If so, pitch them.
Where to find them. . .
Twitter has spawned many different web sites purely dedicated to listing media personnel who tweet. Two of my favorites are Muck Rack and Media on Twitter. Muck Rack contains real-time updates from tweeting reporters – an excellent resource for national leads. Media on Twitter allows you to search for particular publications (like your local daily paper). In addition to those online resources, many publications list employees with Twitter accounts. (Check out the Orlando Sentinel’s tweeps.)
So how should PR pros contact reporters?
I’ve encountered varying opinions on this topic – and everyone has a different preference for being pitched. To alleviate any future issues, I think a quick direct message or @reply to the reporter to ask about their contact preference should suffice – and answer your question. If they don’t respond, there’s a good chance they don’t want to be pitched through Twitter. However, if the reporter is asking for leads or a story idea on Twitter, then by all means respond via direct message or e-mail.
I’d like your take on this: Do you think there are certain rules that need to be followed when using Twitter to pitch media? Have you had success using this channel?
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July 18th, 2009 at 6:28 am
Thanks so much for this informative post. We are a very small shop that wants to be huge, and we need all the help we can get putting the word out about what we do. Thank you!!
July 21st, 2009 at 10:31 am
Hi Gabe,
Glad you found the post useful. Twitter can be a great way to spread word of mouth awareness, especially for organizations like yours, good luck!
Brooke
@brookesrf7